Refund policy

 

Our No Return or Refund Policy:

At Leilani Fancy Favors, we strive to provide you with the highest quality products and services. However, due to the nature of our business and the custom, personalized nature of our offerings, we do not accept returns or offer refunds on any purchases made through our online store.

Why Do We Have This Policy?

     Customization: Our products are often tailor-made and personalized to your specific requirements, making it challenging to offer standard returns.

We encourage you to carefully review your order before completing the purchase. If you have any questions or concerns about our products, please feel free to reach out to our dedicated customer support team, who will be more than happy to assist you.

Exceptional Customer Service:

While we adhere to a strict no return or refund policy, we are dedicated to providing exceptional customer service. If you encounter any issues with your order or have questions, please contact us at Hello@leilanifancyfavors.com . We are here to address any concerns you may have.

Thank you for your understanding and for being a part of the Leilani Fancy Favors community. We appreciate your continued support and look forward to assisting you in creating amazing memories for your special occasions.

Warm regards,

Santaner Fish 

Founder, Leilani Fancy Favors

Hello@leilanifancyfavors.com